Supplier Processes

Some companies will benefit more from supplier BPM application than others – in situations where the flow of material is critical (just-in-time) or where customers demand information in a build-to-order environment, supplier BPM processes have a particularly positive effect.

What can BPM do for supplier processes? Some examples include

• Rules-based paperless, on-demand information exchange – stock levels, required dates, status, delivery, payment, and documentation – system-to-system,
• Exception handling – if material is not going to fit the requirements (for any specified reason – dates, quantity, specification adherence, etc.) automated escalation informs the right staff at the right time,
• Elimination of purchaser/sales interaction for routine transactions – that discourse can move to a higher plane,
• Allow customer enquiry into build status in a build-to-order environment, and,
• Allow enquiry into service levels where service level agreements are in place.

We hope those few examples have provided some ideas of how we can help you manage and improve your relationship with your suppliers.

We're here to discuss how you can benefit from BPM in your organisation – contact us!